Last chance for the onboarding playbook (closes tonight)
Quick one.. The Client Onboarding Playbook closes tonight at midnight. If you’ve been meaning to sort your onboarding process.. the inconsistent handoffs, the emails you rewrite every time, the clients who go quiet because nobody told them what happens next, this is the fix. £97 + VAT. White-label, editable, ready to use today. One practice […]
The leadership lessons that don’t make it onto LinkedIn
This week on The Practice Owners Podcast, I sat down with Sam Newton, co-founder of Gravitate Accounting, for a really honest conversation about leadership, scaling and the parts of growing a firm that rarely get spoken about publicly. We talked about the mistakes we’ve both made along the way. Hiring too junior too early. Over-servicing […]